CampusNexus® CRM for Student Retention
• Determine and flag at-risk students
• Notify advisors for immediate phone outreach
• Back-up phone activity with email, SMS text messaging, print, and more
• Analyze retention activity to improve programs
Help students succeed through proactive e-advising
Institutions know the key metrics which define academically “at-risk” students, but often lack the ability to leverage that information to save the student before they fall too far behind, drop a class, or leave school.
CampusNexus® CRM Student Retention provides the tools to automate communication plans and target higher-risk students with hands-on activity such as face-to-face meetings with advisors. It also reinforces relationships with low-risk students through personalized communications via low-cost channels such as email and SMS text messaging. Dynamic workflows add at-risk students to predetermined communication plans that automate timely communications through multiple communication channels.
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